Guarantee & Service
Please contact us prior to dispatching any returns. This gives us the opportunity to potentially resolve the problem remotely. If a return turns out to be unavoidable, please solely send items to:
Adam Hall GmbH - Reklamationen-Adam-Hall-Str. 1D-61267 Neu-Anspach
Please note that we are unable to accept returns for which postage has not been paid or about which we have not been notified in advance.
Returns will be shipped by DPD (domestic, international and EU parcels) and Dachser SE (domestic, international and EU pallets).
In order to process returns in a timely manner, please carefully complete the return form provided with each delivery and enclose it in the shipment together with the original invoice or a copy thereof.
Customised products and items supplied to order, to which we refer explicitly in quotations, are excluded from returns.