Data protection information

We use cookies on our website. Cookies are small files generated automatically by your browser which are saved on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not damage your device and do not contain any viruses, Trojans or other malware.

Information is stored in the cookie which is generated in connection with the specific device used. However, this does not mean that we then receive direct knowledge of your identity.

One reason why we use cookies is to make your experience of our offering more pleasant. For this purpose, we use session cookies to recognise that you have previously visited specific pages of our website.

In addition, we also use temporary cookies to optimise the user experience, which are saved on your device for a certain fixed period of time. If you visit our website again to use our services, you will be recognised automatically as a repeat visitor and the information you submitted and the settings you selected will be remembered so that you do not need to enter these again.

Another reason why we use cookies is to generate statistics about the use of our website and to analyse this use for the purpose of improving our offering to you (see section 5). These cookies enable us to recognise when you return to our website if you have visited in the past. These cookies are deleted automatically after a certain defined period of time.

In the case of the use of technically mandatory cookies for the presentation and necessary functions of our website, the legal basis is § 25 para. 2 TTDSG and Art. Art. 6 para. 1 p. 1 lit. f GDPR (legitimate interest). Insofar as we do not use technically mandatory cookies for the presentation and necessary functions of our website, we require your consent, which you can give in our Consent Manager when you first access our site and subsequently manage at any time. The legal basis for the use of these cookies is § 25 para. 1 p. 1 TTDSG and Art. 6 para. 1 p. 1 lit. a GDPR.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are saved on your computer or so that a message always appears before a new cookie is installed. However, completely disabling cookies may mean that you are unable to use all the features of our website.

The list of all cookies used, the description of the legally required information on the individual cookies and the (de)activation of your consent(s) can be found at this link and listed below:

We use Pingdom, a web analysis service of SolarWinds Worldwide, LLC 7171 Southwest Parkway, Bldg 400, Austin, Texas 78735 (hereinafter: “Pingdom”) on our website on the basis of our legitimate economic interest in accordance with art. 6 (1) sentence 1 f) GDPR. With Pingdom, we are able to monitor the performance of our website and to ensure that it remains available and easy to use.

This involves the use of measurements of the duration of use, page speed and user information in order to ensure that our web pages are available and that the access and loading times in the different regions of the world, including in connection with different browser versions, enable our users to have a satisfactory user experience. When a page is requested, data such as the following is processed:

• Browser type/version
• The operating system used
• Attributes that generate information regarding the context in which the page is viewed and how the page loads and the asynchronous reload of page components behave
• The host name of the accessing computer (IP address)
• The time of the server request.

Pingdom follows the data protection provisions of the US Privacy Shield and is registered with the US Privacy Shield programme of the US Department of Commerce. In the event of complaints against Pingdom which concern this agreement, you can take part in a dispute resolution procedure in this case.

You can find more information about data protection in connection with Pingdom here.

Function description

We use Google Analytics to analyse website usage. The data obtained from this is used to optimise our website and advertising measures.

The Google Signals service is also used as an extension of Google Analytics 4. With Google Signals, we can enable cross-device tracking. This makes it possible to assign a single website visitor with different end devices and thus to assign several website visits of a single visitor exclusively to this visitor.

Processing company

Google Ireland Ltd
Gordon House, Barrow Street
Dublin 4
IE
https://policies.google.com/privacy

Data processing purposes

This list represents the purposes of data collection and processing:
Analysis
Measurement
Website optimisation

Technologies used

This list contains all the technologies used by this service to collect data. Typical technologies are cookies and pixels that are placed in the browser: Cookies

Collected data

This list contains all (personal) data collected by or through the use of this service:

• Measure ad visibility
• Timestamp
• Track clicks on ads
• IP
• Track time and date
• Tracking the user device
• Tracking the user location
• Visitor behaviour
• User agent
• Language
• Visited website
• Time zone
• Browser information (e.g. browser version)
• Device information (e.g. advertising ID)
• Purchase information (e.g. basket value)
• Payment information (e.g. payment method)
• Marketing information (e.g. ad click ID)
• Behavioural data (e.g. surfing behaviour)

Legal basis

The following is the required legal basis for the processing of data: Art. 6 para. 1 p. 1 lit. a GDPR, § 25 para. 1 p. 1 TTDSG

Place of processing

This is the primary place where the collected data is processed. If the data is also processed in other countries, you will be informed separately.

• European Union

Disclosure to third countries

This provider may transfer, store or process your personal data outside the EEA/EU. These countries may not have the same level of data protection and the enforcement of your rights may be limited or not possible.

• USA

Storage period

The retention period is the length of time that the collected data is stored for processing. The data must be deleted as soon as they are no longer needed for the specified processing purposes.The data will be deleted as soon as they are no longer needed for the processing purposes. The duration of the storage is for the cookies set:

We use the tool Google Tag Manager of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: “Google”) on our website. With Google Tag Manager we manage the tools about which we inform you in this data protection statement. You can therefore find details regarding these tools from the information on the specific tool.

The Tool Tag Manager itself (which implements the tags) is a cookieless domain. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.

You can find more information about Google Tag Manager in the user guidelines for this product.

We use components (videos) of the company YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA (hereinafter: “YouTube”), a company of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: “Google”), on our website on the basis of consent in accordance with art. 6 (1) sentence 1 a) GDPR.

In this regard, we use the “extended data protection mode” option provided by YouTube.

If you request a page which contains an embedded video, a connection will be established with YouTube’s servers, thereby enabling the content to be displayed on the website by notifying your browser.

According to information from YouTube, in “extended data protection mode” your data - especially which of our web pages you have visited and device-specific information, including the IP address - is only sent to the YouTube server in the USA if you watch the video. By clicking on the video, you consent to this transmission of data.

If you are simultaneously logged into YouTube, this information will be attributed to your account by YouTube. You can prevent this by logging out of your user account before you visit our website.

Google follows the data protection provisions of the US Privacy Shield and is registered with the US Privacy Shield programme of the US Department of Commerce.

We use the offering of Google Maps of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: “Google”) on our website to display an interactive map based on your consent in accordance with art. 6 (1) a) GDPR. Through the implementation, Google collects device-related information, log data including the IP address, and location-related information.

The personal data collected by Google is sent to a Google server in the USA and saved there. Google follows the data protection provisions of the US Privacy Shield and is registered with the US Privacy Shield programme of the US Department of Commerce.

Google uses the personal data to analyse the use of the website, to compile reports about website activities and to provide further services associated with the use of the website and the internet for the purposes of market research and to tailor this website to meet its users’ needs. This information may also be shared by Google with third parties if this is legally required or if third parties are engaged to process this data.

You can, however, prevent any data transfer from the Google Maps application to Google’s servers by disabling JavaScript in your browser. However, in this case, you will not be able to use the map display. 

You can find more information about data protection in connection with Google Maps in Google’s privacy policy.

We use the Facebook pixel on our website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transmitted to the USA and other third countries. The pixel can be used to track the behaviour of site visitors after they have clicked on a Facebook ad or visited our website and a cookie has been stored on their device with the help of the pixel. The cookie processes data about, among other things, whether you have reached our website via a Facebook ad. This allows future advertising measures to be optimised and the effectiveness of Facebook ads to be evaluated for statistical purposes. For us as the operator of this site, the data collected is anonymous, i.e. we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage policy. This may enable Facebook to serve ads on Facebook pages as well as outside of Facebook. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool. We only receive statistical evaluations from Facebook. Based on these evaluations, we can identify which of the advertising measures used are particularly effective.

The use of this service is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. You can revoke your consent at any time with effect for the future via our Consent Management Tool. Furthermore, you can prevent cookies from being set by adjusting the corresponding settings in your Facebook account at https://www.facebook.com/settings?tab=ads. If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website:
http://www.youronlinechoices.com/de/praferenzmanagement/.

We would like to point out that there is no EU Commission adequacy decision for data transfers to the USA. Facebook ensures an adequate level of data protection via the EU standard contractual clauses. A copy of the contract clauses can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum.

It could, for example, protect data subjects' rights. Make requests for information regarding data processed by Facebook directly to Facebook. For more information about protecting your privacy, please see Facebook's privacy policy: https://de-de.facebook.com/about/privacy/.

We use the remarketing function "Custom Audience" of Facebook Ireland Limited, 4 Grand Canal Square, Dublin2, Ireland ("Facebook Ireland"). With the help of Facebook Pixel, it is possible to determine the users of a website as the target group for the display of ads for the website on Facebook. We use Custom Audience to ensure that only those customers who have visited our website or are interested in our products are shown ads on Facebook. The data we use for Custom Audience comes from the Facebook pixel we use. We have collected this data directly from you and provided it to Facebook for your advertising purposes. Even if you do not have a Facebook account or have not logged in, it is quite conceivable that your IP address and other identifying features will be stored.

The use of this service is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. You can revoke your consent at any time with effect for the future via our Consent Management Tool. As your data is processed by Facebook in the USA and other third countries, we would like to point out that according to current case law, there is no adequate level of protection for the transfer of data to the USA and other third countries. The data transfer is based, among other things, on standard contractual clauses as appropriate safeguards for the protection of personal data, available at: https://www.facebook.com/legal/EU_data_transfer_addendum.

We do not know what data Facebook Ireland collects from you and for what purposes it is processed.

You have the right: 

• in accordance with art. 7 (3) GDPR to withdraw, at any time, the consent you have previously given us. This means that we will no longer be able to process data in the future on the basis of this consent;
• in accordance with art. 15 GDPR to request information about your personal data that we process. In particular, you can request information regarding the purpose of processing, the category of the personal data, the categories of recipients to whom your data has been or will be disclosed, the intended duration of storage, the existence of a right to correction, deletion, restriction of processing or to object, the existence of a right to appeal, the origin of your data if this was not collected by us, and the existence of any automated decision-making process, including profiling and, if applicable, meaningful information about the details of any such process.
• in accordance with art. 16 GDPR to request that your personal data stored by us be corrected, if it contains an inaccuracy, or completed immediately;
• in accordance with art. 17 GDPR to request the deletion of our personal data stored by us, provided the processing is not required to exercise the right to freedom of speech and information, to meet a legal obligation, for reasons in the public interest or to assert, exercise or protect legal rights;
• in accordance with art. 18 GDPR to request the restricted processing of your personal data if you dispute the accuracy of the data, the processing is unlawful, you refuse deletion even though we no longer need the data but you need the data to assert, exercise or protect legal rights or you have filed an objection against processing in accordance with art. 21 GDPR;
• in accordance with art. 20 GDPR to request to receive your personal data, which you submitted to us, in a structured, practicable and machine-readable format or that it be sent to a different data controller, and
• in accordance with art. 77 GDPR to file a complaint with a supervisory authority. Generally, you can contact the supervisory authority of your usual place of residence or place of work or of the place of our company’s registered office.

You have the right, for reasons arising from your special situation, to file an objection at any time against the processing of personal data concerning you which is based on art. 6 (1) e) GDPR (data processing in the public interest) and art. 6 (1) f) GDPR (data processing on the basis of a weighing of interests); this also applies to any profiling based on this provision in art. 4 (4) GDPR.

If you file an objection, we will no longer process your personal data unless we are able to prove that there are compelling reasons, worthy of protection, for the processing which outweigh your interests, rights and freedoms, or the processing is for the purpose of asserting, exercising or protecting legal rights.

If your objection is against the processing of data which is for the purpose of direct advertising, we will stop the data processing immediately. In this case, it is not necessary to specify a special situation. This also applies to profiling if it is connected with direct advertising.

If you would like to exercise your right to object, simply send an email to Dataprotection@adamhall.com

All the personal data that you submit is transmitted in encrypted form using the generally customary and secure standard TLS (Transport Layer Security). TLS is a secure and proven standard which is also used in online banking, for example. You can recognise a secure TLS connection by the s at the end of the http (i.e. https://..) in the address bar of your browser or by the lock symbol at the bottom of your browser.

We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved to keep up with the latest technological developments.

This data protection statement is currently valid as at January 2023.

It may be necessary to amend this data protection statement due to the further development of our website and offers or because of changes in legal and administrative rules. You can view and print out the latest version of the data protection statement on the website at https://www.adamhall.com/private-policy.